Frequently Asked Questions

How long does shipping take?

Shipping typically takes 3–9 business days after processing. Orders are processed within 1–3 business days.

Do you offer free shipping?

Yes, we offer free standard shipping.

Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it.

What is your return policy?

We offer a 30-day return policy. Items must be unused and in original condition.

How long do refunds take?

Refunds are processed within 7 business days after approval.

What payment methods do you accept?

We currently accept PayPal only.

Do you offer a warranty?

Yes, we provide a 1-year warranty on eligible products.

How can I contact you?

Email: support@meslow.shop
Phone: +44 7481 735 411